Shipping policy
Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for more details.
Shipping Time
Orders are typically dispatched within 72 hours of placement. Delivery times vary depending on your location:
- United States: 7-15 business days
- Canada: 8-15 business days
- Australia & NZ: 6-10 business days
- United Kingdom: 5-10 business days
- International: 10-20 business days
Please note that these time frames are estimates and actual delivery times may vary. You will receive tracking information to monitor your shipment's progress.
Free Shipping
We offer free shipping on orders over $39. For orders below this amount, standard shipping rates will apply and will be calculated at checkout.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. If you encounter any issues or need further assistance, please contact our customer service team.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us:
- Email: support@marspaws.com
- Live Chat: Available on our website